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Inside Mobile is written by J. Gerry Purdy, Ph.D., Principal Analyst with MobileTrax and is published each Wednesday.
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Why MobileCommerce May Become Larger than eCommerce
By J. Gerry Purdy on 7/28/2010
In my July 7 column, I suggested that mobile advertising may become the largest advertising media market of all time. Here, I suggest that mobile commerce may become larger than eCommerce.
While that’s quite a leap from where we are today, it seems to me that in just a few years years most people will be using a phone and/or tablet capable of managing business and commerce. Mobile commerce is already affecting brick-and-mortar & online sales. Compete found that a majority of SmartPhone users (68%) already check prices at competitors using their SmartPhone while shopping online. And, nearly a majority (48%) use their phone to look up customer reviews while standing in the store (Compete, 3Q09 SmartPhone Intelligence Survey, published 1/4/10).
And if conducting commerce (such as buying things, checking account balances, transferring funds and paying bills) becomes easy – or at least as easy as using a notebook PC today – then the sheer number of users will create a large mobile commerce market, perhaps even larger than eCommerce is today. Here’s why.
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